Diamond Web: How to View System Information

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Tech Support
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Joined: Fri Mar 29, 2019 11:44 pm

Diamond Web: How to View System Information

Post by Tech Support » Wed Jul 10, 2019 5:50 pm

Diamond Web: How to View System Information

***Note: You must use Internet Explorer to view the system via web interface***

To access the web client, please use a Windows based PC and use Internet Explorer as the web browser.

Access the recorder’s web interface by typing in the IP address on the address bar of Internet Explorer. The path should look like the following: “http://xxx.xxx.xxx.xxx” (Note: If the HTTP port has been changed from default, you will need to add the port number after the ip address by inserting a colon “:” in between the address and port number).

Install all requested web plugins that are prompted by Internet Explorer. Once installed, you may need to refresh, or restart the web browser. You may install the plugin by selecting “Run”.

After logging in, select “Info”

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After selecting Info, make sure that the “Version” tab is highlighted to the left of the page. This will be the page to find the information needed to inform the user what firmware the system has, as well as the serial number (generally used for P2P, or on the tech end to figure out what model number the system is). This page should provide sufficient information to the tech to know if the recorder is up to date or not.

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